Case studies
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De Zurik of Australia
Describes the manufacturing problems faced by a small engineering company engaged in the manufacture of process control valves. The General Manager is faced with a number of important decisions concerning high inventory, high reject rates and inefficient m -
Department of Conversation and Environment
The creation of Victorian Department of Conservation and Environment added several agencies to a department already deeply divided in its outlooks and values. The case focuses on protests over logging of forests in East Gippsland and divided responsibiliti -
Department of Veterans Affairs
The case describes the changing nature of the clients of the department, and raises the issue of how the department should respond. It also raises the issue of dealing fairly and equitably with pension clients. -
Dept of Industry Technology & Commerce
This case describes the history of this Department of Government, the current policy initiatives that are being implemented and the role of the corporate planning function. There is a teaching note which raises questions on the benefits of these functions -
Digiland Mall.Com
A Singapore based PC distributor wants to adopt direct-to-consumer electronic commerce, but faces possible issues of channel conflict -
Dismissal of Rex Jones
Case based on the dismissal of a shop steward. -
Diversity Management at HP Australia (A)
This case describes the implementation of a diversity program at Hewlett Packard Australia from the perspectives of the HPA manager driving the program and the consultants running it. Case A ‘People Management and Diversity’ outlines the culture of HP, in -
Diversity Management at HP Australia (B)
This case describes the implementation of a diversity program at Hewlett Packard Australia from the perspectives of the HPA manager driving the program and the consultants running it. Case A ‘People Management and Diversity’ outlines the culture of HP, in -
Diversity Management at HP Australia (C)
This case describes the implementation of a diversity program at Hewlett Packard Australia from the perspectives of the HPA manager driving the program and the consultants running it. Case A ‘People Management and Diversity’ outlines the culture of HP, in -
Diversity Management at HP Australia (D)
This case describes the implementation of a diversity program at Hewlett Packard Australia from the perspectives of the HPA manager driving the program and the consultants running it. Case A ‘People Management and Diversity’ outlines the culture of HP, in

