Case studies

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  • John Paterson and Community Services Victoria (A)
    When John Paterson, a self-styled `managerialist', became Director General of Community Services Victoria (CSV), some wondered if his `tough guy' approach would be appropriate for the complex moral and social issues of the welfare field. Paterson quickly r
  • John Paterson and Community Services Victoria (B)
    As a follow-up to the case John Paterson and CSV (A) CL 279, this case study describes Paterson's refusal to comply with a Public Service directive to reinstate an employee sacked for alleged drunkenness. Students are invited to consider the values Paterso
  • John Ross and Ray Krebbs Associates
    The case relates employee expectations and career development in an organisation to employee morale.
  • JRA Limited
    Turnaround of a large Australian company. Leyland Australia was a major supplier of vehicles to the Australian market. For various reasons it went into a serious decline. Faced with major problems, the company was at a crossroads in 1980/81 when a new mana
  • Kellogg (A)
    Kellogg in Australia had an ambitious expansion plan based on exports of cereal products to Asian countries and in order to do this, planned on working on workplace reform and operator empowerment over a ten year period. A best practice initiative was seen
  • Kellogg (B)
    This case describes Project Chakola which was a team building program for developing the attitudes and values needed to increase Kellogg's competitiveness to international standards. The case outlines the challenges that Kellogg had to come to grips with i
  • Kellogg (C)
    This case describes the outcomes of the Chakola process described in the Kellogg (B) case
  • King Island Company
    The King Island company owns King Island Dairy, the leading gourmet cheese brand in Australia. In 1999 the King Island Company was floated on the Australian Stock Exchange. Having barely survived at numerous times throughout its history, it appears that
  • Kiwi Travel International Airlines Ltd.
    Starting with little more that $1,000, a young New Zealand entrepreneur launches the country's second international airline. Management is considering how to continue their early success given steadily increasing competition from much larger rival airline
  • Koala Bank B
    The Koala Bank (a new Australian bank) is considering the development of a knowledge-based system for competitive strategy to improve its indifferent first year of business. Students should consider a plan for its implementation. (Follow on from `Koala Ban